Before you call, try these steps.
DO NOT RESET YOUR ROUTER
Resetting your router erases all its factory settings.
UNPLUG YOUR ROUTER
Unplug your router and replug it after 30 seconds.
Still not working?
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740 Marion Road
After Hours: 604-375-1547
Regular Hours of Support
Monday - Friday: 8:00 am - 6:00 pm
After Hours Support:
Monday - Friday: 6 pm - 10:30 pm
Saturday: 8:00 am - 10:30 pm
We are unable to assist you on Sundays.